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FAQ

WHAT IS THE VALIDITY/ EXPIRATION INFORMATION FOR UNEX KERATIN PRODUCTS?

All of unex Keratin products have a shelf life of 3 years. If the product was made in 2016, then it will expire in 2019. All products should have an expiration date on it with dates posted.

SHOULD I USE CLARIFYING SHAMPOO AS SHOWN ON THE FIRST STEP FOR THE NEXT TIME I HAVE ANOTHER BIO TREATMENT? WILL IT DAMAGE MY HAIR TREATMENT?

Yes! It is essential that you follow the instructions for the treatment in the correct manner each time you receive a new treatment. Clarifying Shampoo will do a necessary deep cleaning to your hair by removing impurities and product build up...

WHY DID I HAVE WHITE FLAKES ON MY HAIR AND OR SCALP AFTER THE TREATMENT?

A: If you have noticed white flaky material on the scalp or hair after the treatment as a result to saturating (using too much product) the hair with treatment. We ask that you use only what the hair needs to successfully apply the treatment...

CAN I USE ANY COMMON SHAMPOO TO WASH MY HAIR BEFORE THE TREATMENT?

Please realize that every step of the unex Keratin Bio treatment is to be performed just as indicated on the instructions. unex Keratin Clarifying Shampoo must be used to properly prepare the hair to receive the treatment. Our Clarifying Shampoo...

CAN I MAINTAIN MY NATURAL CURLS AND STILL ENJOY THE BENEFITS OF THE UNEX KERATIN BIO TREATMENT?

For those that want to maintain their hair curly: The unex Keratin Treatment process depends on the most important step of the treatment process – the flat ironing process. It is only during this final step that the actual keratin is sealed...

ARE THERE RISKS OF COLOR CHANGE WHEN A CLIENT RECEIVES UNEX KERATIN BIO TREATMENTS?

A: The unex Keratin Bio treatment is organic in nature and because of the natural acids within the main ingredient may cause the lightening of light haired colors. Please also take into consideration the use of the effect of clarifying shampoo...

WHAT IS THE DIFFERENCE BETWEEN UNEX KERATIN GOLD & HONEY BIO BRAZILIAN TREATMENT AND UNEX KERATIN CHOCOLATE MAX UNEX BIO TREATMENTS?

A: First of all the fragrance! unex Keratin Chocolate Max Bio Treatment contains cocoa extracts that aid in it’s delicious scent of Chocolate and all of the wonderful properties that cocoa brings – Cacao Seed Butter extracts creates a...

CAN I RECEIVE A UNEX KERATIN BIO TREATMENT IF I AM PREGNANT OR BREASTFEEDING?

A: unex Keratin Bio Treatments are free of any harmful ingredients. It is suggested to proceed with treatment if the client wishes but please make sure of the following: -Pregnant women after their 3 month trimester may proceed with the unex...

HOW SOON CAN I WASH MY HAIR AFTER THE BIO TREATMENT?

A: You can leave the salon without washing your hair. There is no wait time needed for the unex Keratin Bio Treatments. It is suggested for best results to wash the hair as a final step to achieve the shine and manageability associated with this...

HOW SOON CAN YOU TOUCH UP YOUR COLOR AFTER YOU RECEIVE THE UNEX KERATIN BIO TREATMENT?

A: Since our treatments can be washed anytime after the treatments, you can color anytime! Just allow the color to remain in the hair 8 minutes longer than usual while applying. Usually waiting one week after the treatment is preffered so to...

CAN YOU SWIM IN THE POOL OR OCEAN AFTER YOU HAVE THE UNEX KERATIN TREATMENT?

A: Please be aware that any exposure to salt or and chlorine will strip the hair of any Keratin Treatment. One can enjoy the water as long as the hair is not exposed to extreme environments involving salt and or chlorine. unex Keratin Silicon...

CAN UNEX KERATIN BIO TREATMENT BE PERFORMED ON AFRO HAIR?

A: Absolutely! The unex Keratin Bio Treatment works wonderful with Afro hair. It truly works to better your hair with every treatment. Know that with Afro hair, the curl will return when the hair is washed but without Frizz! That’s right...

WHAT ARE THE ADVANTAGES OF THE UNEX KERATIN BIO TREATMENT?

A: Besides straightening the hair, it hydrates, softens, and gives the hair its natural texture, because the keratin treatment penetrates the strands, treating from inside out. unex Keratin Bio products are completely safe and contain no harmful...

IF MY HAIR HAS A RELAXER OR HENNA, CAN I USE THE UNEX KERATIN BIO TREATMENT?

A: Yes, it actually works best with a Relaxer that has previously been applied. Henna, has not effect on this treatment. Enjoy!

CAN I APPLY THE UNEX KERATIN BIO TREATMENT PRODUCT THE SAME DAY IT HAS BEEN COLORED?

A: Yes, without any collateral effects, you can apply the product the same day after having another treatment such as coloring, de coloring, etc. Just take into account that at times light colored (dyed hair of light color) and dyed red colored...

AFTER APPLYING THE UNEX KERATIN BIO TREATMENT, DO I HAVE TO MAINTAIN MY HAIR WITH SOME KIND OF PRODUCT?

A: Yes, your Shampoo, Conditioners, gels and hair sprays should not contain any sodium chloride. We suggest unex Keratin After Care Bio Post Shampoo and Conditioners and unex Keratin Silicon Shine and unex Serum.

WHICH TYPE OF FLAT IRON SHOULD I USE?

A: Always use a flat iron that can reach up to 450 Fahrenheit or 200 Celsius. Use moderation while performing the treatment on different hair types and take into consideration the texture of the hair. Light colored and fine hair clients do not...

WHAT ARE THE SPECIFIC INGREDIENTS ON THE UNEX KERATIN BIO THAT MAKE IT WORK SO WELL?

A: Our new Unex Bio formula has benefits for both Gold & Honey and Chocolate. Ingredients like: • Argania Spinosa Oil from the healing trees of Morocco in which help to rejuvenate dry and brittle hair and defend against flakes or dandruff...

HOW MUCH OF THE UNEX KERATIN BIO PRODUCT SHOULD I USE?

A: It depends on the length and texture of the hair, for shoulder length hair the usual amount needed is 60ml/2oz. Some people make the mistake of over applying thinking that it the hair will be more straightened, that is not true. Over...

WHAT IS THE RIGHT WAY TO HAVE THE UNEX KERATIN BIO TREATMENT PERFORMED?

A: unex Keratin Bio treatments contain absolutely 0% formaldehyde! There will be no irritation of the eyes or skin, no foul smells! Gloves and ventilation are optional!

WHAT IS THE EFFECT ON MY HAIR AFTER APPLYING THE UNEX KERATIN BIO TREATMENT?

A: You will notice your hair very straightened, hydrated, shinier and soft. The unex Keratin Bio Treatment creates a protective layer of Keratin that boosts your hairs needs to be full of life, healthy and luxurious during the duration of your...

HOW LONG DOES THE UNEX KERATIN BIO TREATMENT LAST?

A: That depends and the nature of the hair and number of times Keratin Treatments have been applied, but usually two to six months. Be sure to continue to wash with unex Keratin Bio Post Treatment Shampoo and Conditioners because other products...

AFTER DOING THE UNEX KERATIN BIO TREATMENT FOR THE FIRST TIME, WHEN DO I NEED TO DO IT AGAIN?

A: You can repeat it as many times as you want! The Bio treatment is completely safe!

IF MY HAIR HAS BEEN TREATED, COLORED, STRAIGHTENED, OR HAS ANY OTHER KIND OF CHEMICALS; CAN I HAVE THE UNEX KERATIN KERATIN TREATMENT WITHOUT DAMAGING OR BREAKING MY HAIR?

A: Definitely! Everyone is a good candidate for our unex Keratin Treatment! Especially those with frizzy, damaged or processed hair. Our unex Keratin treatments are hair reconstructers which work to repair the hair root to tip and would benefit...

HOW CAN I CHOSE THE SUITABLE KIND OF UNEX KERATIN TREATMENT FOR MY HAIR TYPE – THE DIFFERENCE BETWEEN BIO, BTX, V2 AND V1 ?

All of the treatments work to improve the quality of your hair by returning keratin ( a natural substance of the hair, skin and nails ) into the hair cuticle and revitalizing the feel, look and consistency of your hair combined with special unex...

WHAT IS THE DIFFERENCE BETWEEN BIO AND BTX FORMULAS?

A: The technology of unex Keratin Bio uses the basic keratin application. BTX uses a completely different application and has proven to be great for blond and light colored hair because of this application difference. It also has been used to add...

SHOULD I USE CLARIFYING SHAMPOO AS SHOWN ON THE FIRST STEP FOR THE NEXT TIME I HAVE ANOTHER BTX TREATMENT? WILL IT DAMAGE MY HAIR TREATMENT?

Yes! It is essential that you follow the instructions for the treatment in the correct manner each time you receive a new treatment. Clarifying Shampoo will do a necessary deep cleaning to your hair by removing impurities and product build up...

WHY DID I HAVE WHITE FLAKES ON MY HAIR AND OR SCALP AFTER THE TREATMENT?

A: If you have noticed white flaky material on the scalp or hair after the treatment as a result to saturating (using too much product) the hair with treatment. We ask that you use only what the hair needs to successfully apply the treatment...

CAN I USE ANY COMMON SHAMPOO TO WASH MY HAIR BEFORE THE TREATMENT?

Please realize that every step of the unex Keratin BTX treatment is to be performed just as indicated on the instructions. unex Keratin Clarifying Shampoo must be used to properly prepare the hair to receive the treatment. Our Clarifying Shampoo...

CAN I MAINTAIN MY NATURAL CURLS AND STILL ENJOY THE BENEFITS OF THE UNEX KERATIN BTX TREATMENT?

For those that want to maintain their hair curly: The unex Keratin Treatment process depends on the most important step of the treatment process – the flat ironing process. It is only during this final step that the actual keratin is sealed...

ARE THERE RISKS OF COLOR CHANGE WHEN A CLIENT RECEIVES UNEX KERATIN BTX TREATMENTS?

A: No, none at all. If the treatment is used as directed and all instructions followed then no color should be affected by this treatment. If it does, not likely = To remedy this issue we suggest that after the final hair ironing is preformed to...

CAN I RECEIVE A UNEX KERATIN BTX TREATMENT IF I AM PREGNANT OR BREASTFEEDING?

A: unex Keratin BTX Treatments are free of any harmful ingredients. It is suggested to proceed with treatment if the client wishes but please make sure of the following: -Pregnant women after their 3 month trimester may proceed with the unex...

HOW SOON CAN I WASH MY HAIR AFTER THE BTX TREATMENT?

A: You can leave the salon without washing your hair. If the BTX Treatment was performed correctly, then your hair should be clean at the end of your treatment process!

HOW SOON CAN YOU TOUCH UP YOUR COLOR AFTER YOU RECEIVE THE UNEX KERATIN BTX TREATMENT?

A: We would suggest that you wait at least a week after your BTX treatment to touch up the color. Allow the treatment to settle a while into your hair follicles.

CAN YOU SWIM IN THE POOL OR OCEAN AFTER YOU HAVE THE BTX TREATMENT?

A: Please be aware that any exposure to salt or and chlorine will strip the hair of any Keratin Treatment. One can enjoy the water as long as the hair is not exposed to extreme environments involving salt and or chlorine. unex Keratin Silicon...

CAN UNEX KERATIN BTX TREATMENT BE PERFORMED ON AFRO HAIR?

A: Absolutely! The unex keratin BTX Treatment works wonderful with Afro hair. It truly works to better your hair with every treatment. Know that with Afro hair, the curl will return when the hair is washed but without Frizz! That’s right...

WHAT ARE THE ADVANTAGES OF THE UNEX KERATIN BTX?

A: Besides straightening the hair, it hydrates, softens, and gives the hair its natural texture, because the keratin treatment penetrates the strands, treating from inside out. unex keratin BTX products are completely safe and contain no harmful...

IF MY HAIR HAS A RELAXER OR HENNA, CAN I USE THE UNEX KERATIN BTX TREATMENT?

A: Yes, it actually works best with a Relaxer that has previously been applied. Henna, has not effect on this treatment. Enjoy!

CAN I APPLY THE UNEX KERATIN BTX TREATMENT PRODUCT THE SAME DAY IT HAS BEEN COLORED?

A: Yes, without any collateral effects, you can apply the product the same day after having another treatment such as coloring, de coloring, etc. Just take into account that at times light colored (dyed hair of light color) and dyed red colored...

AFTER APPLYING THE UNEX KERATIN BTX TREATMENT, DO I HAVE TO MAINTAIN MY HAIR WITH SOME KIND OF PRODUCT?

A: Yes, your Shampoo, Conditioners, gels and hair sprays should not contain any sodium chloride. We suggest unex keratin After Care BTX Smoothing Shampoo and Conditioners and unex keratin Silicon Shine and Cure Serum.

WHICH TYPE OF FLAT IRON SHOULD I USE?

A: Always use a flat iron that can reach up to 450 Fahrenheit or 200 Celsius. Use moderation while performing the treatment on different hair types and take into consideration the texture of the hair. Light colored and fine hair clients do not...

HOW MUCH OF THE UNEX KERATIN BTX PRODUCT SHOULD I USE?

A: It depends on the length and texture of the hair, for shoulder length hair the usual amount needed is 60ml/2oz. Some people make the mistake of over applying thinking that it the hair will be more straightened, that is not true. Over...

DO THESE UNEX KERATIN BTX PRODUCTS CAUSE ANY IRRITATION TO THE EYES OR SMELL IN THE ROOM?

A: unex keratin BTX treatments contain absolutely 0% formaldehyde! There will be no irritation of the eyes or skin, no foul smells! We mean nothing!! Because you wash the treatment out before the flat iron process (see steps above), you will not...

WHAT IS THE RIGHT WAY TO HAVE THE UNEX KERATIN BTX TREATMENT PERFORMED?

A: This treatment has very different instructions than our other treatments. Please make sure to follow the instructions correctly for amazing results: SHAKE BOTTLE WELL/ CONTENT IS LIQUID CREAM BASED 1. Wash the hair twice with BTX Clarifying...

WHAT IS THE EFFECT ON MY HAIR AFTER APPLYING THE UNEX KERATIN BTX TREATMENT?

A: You will notice your hair very straightened, hydrated, shinier and soft. The unex keratin BTX Treatment creates a protective layer of Keratin that boosts your hairs needs to be full of life, healthy and luxurious during the duration of your...

HOW LONG DOES THE UNEX KERATIN BTX KERATIN TREATMENT LAST?

A: That depends and the nature of the hair and number of times Keratin Treatments have been applied, but usually two to six months. Be sure to continue to wash with unex keratin BTX Smoothing Shampoo and Conditioners because other products...

AFTER DOING THE UNEX KERATIN BTX TREATMENT FOR THE FIRST TIME, WHEN DO I NEED TO DO IT AGAIN?

A: You can repeat it as many times as you want! The BTX treatment is completely safe!

IF MY HAIR HAS BEEN TREATED, COLORED, STRAIGHTENED, OR HAS ANY OTHER KIND OF CHEMICALS; CAN I HAVE THE UNEX KERATIN BTX KERATIN TREATMENT WITHOUT DAMAGING OR BREAKING MY HAIR?

A: Definitely! Everyone is a good candidate for our unex keratin Treatment! Especially those with frizzy, damaged or processed hair. Our unex keratin treatments are hair reconstructers which work to repair the hair root to tip and would benefit...

HOW CAN I CHOSE THE SUITABLE KIND OF UNEX KERATIN TREATMENT FOR MY HAIR TYPE – THE DIFFERENCE BETWEEN BIO, BTX, V2 AND V1 ?

All of the treatments work to improve the quality of your hair by returning keratin ( a natural substance of the hair, skin and nails ) into the hair cuticle and revitalizing the feel, look and consistency of your hair combined with special unex...

BIO THERAPY

QUESTIONS & ANSWERS: A) How can I verify that I’ve purchased an authentic unex Keratin product? All products purchased from this website are shipped directly from Beauty Cosmetica – the manufacturer of the unex Keratin brand. If...

BOTTOX THERAPY

Questions about BTX Questions & Answers -About BTX unex keratin has manufactured 5 different Keratin Treatments and 4 different fragrances. This page explains the most frequently asked questions for our Biological and BTX formula. unex...

HOW CAN I VERIFY THAT I’VE PURCHASED AN AUTHENTIC UNEX KERATIN PRODUCT?

All products purchased from this website are shipped directly from Unex Professional  – the manufacturer of the Unex Keratin brand. If you have purchased your product on any other website other than www.unexkeratin.com or one of our online...

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